The package is delivered to your door by USPS. For our customize products, from drawing & printing to final delivery takes an average of 5-19 business days.

For all international deliveries, the final carrier is the most commonly used local carrier. Estimated delivery turnaround is about 5-19 business days.

COVID-19 Update: We appreciate your patience as we navigate this unprecedented time. We would like to let you know that delivery of the product may experience longer wait times than normal. Our customer care teams are hard at work to help you. We strongly encourage you to contact our customer care  by clicking this link or just simply shoot an email to support@2simpleagency.com  to get the latest update about your order.

 Note:

  • Orders are shipped during regular business days, excluding holidays and weekends. Any orders placed on Saturday or Sunday will be shipped the following Monday.
  • The estimated shipping time does not include possible customs delays.
  • The general and specific holidays in the destination country are not taken into account.
  • We will not be held responsible for missing the estimated delivery periods.
  • In the case of product returns, delivery fees are the responsibility of the buyer.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
If your order hasn't arrived in the estimated delivery times, please Contact Us.

YOUR SAFETY IS ALWAYS FIRST!

We prioritize your safety! Delivery may take longer than usual as we see to it that all items delivered to your doorsteps are sanitized and safe!

 

Last Updated April 2020